Here are 5 phrases you should NEVER say in Sales!

There are certain phrases which will make or break a deal.

With over 1000 deals closed, I want to teach you what to say instead...

1. Let me give you a discount.

Discounts devalue your work. 

If you want to give a discount, do this instead:

'We do reward loyalty, therefore, if you sign for 6+ months, we will give you a special rate with 10% off.'

2. Not sure you can afford it.

Never assume anything in Sales.

Instead, ask this:

What is an investment you have set aside for a project like this one? (it will give you an idea of their estimated budget).

Next one is shocking.

3. I have the best product.

How do you know?

And...

No one cares! - Tell them about tangible benefits instead.

  • What do they stand to gain from working with you?

4. We can start when you want.

Clients prefer to be guided with precision.

Choose a few dates and make a suggestion! Save this:

  • 'Hey James, once payment is processed, we will begin work on Monday.'

5. You are not right!

Please stop arguing with buyers.

Instead agree with what they say and make a suggestion on your side.

This way, their defensive barriers 

go down, and now you can find common ground!

Want to start making money with your luxury brand? - Check out our best-selling brand building book here

Robert & Alek
CEO Sphere

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